澳门皇家赌城在线大学 工作人员 & Faculty IT Help Desk

Note: If you are a 学生, and looking for support with the VCCCD Portal, Canvas or other Student-related concerns, please see the link in the menu on the right for the Student Help Desks - Support website. 

The 澳门皇家赌城在线大学 Information Technology Help Desk is open during the week from Monday through Friday from 8:00 a.m. - 5:00 p.m., and functions as the primary support for Faculty & 工作人员 for issues around the campus, 在办公室, and classrooms offering support for all of the following: 

  • Classroom / Faculty support
  • Office / 工作人员 Support
  • 投影仪
  • 设备修理
  • Equipment replacement
  • Software installation
  • Software uninstallation
  • Telephone Caller ID
  • Teams Phone System
  • 网络问题
  • 无线网络连接
  • E-mail (Outlook issues)
  • 防火墙
  • 病毒防护
  • 维护 & 操作
  • 智能教室
  • pda
  • 智能手机
  • Website Management
  • Department IT Quotes
  • IT Recommendations
  • Support for 工作人员 and Faculty

To submit a work order for support in your office, remote office or classroom please click on Submit a Work order on the right-hand menu, be sure to include a call back number, your building number and room number or office number and a detailed description of the issue.

If you are a 学生 seeking support, please refer to the 学生 support webpages in the menu on the right to access the correct phone numbers and 电子邮件 addresses for your needs.